For councils & referrers
Housing coordination for councils and referrers.
We work with local authorities and referring organisations to help households move from temporary accommodation towards settled housing. Our team coordinates applicant information, property opportunities and the practical steps involved in progressing a referral.
How we support referrals
Practical support around each referral.
From gathering information to coordinating a nomination, we work alongside your team and the household to keep the process moving.
01
Referral coordination
Coordinate household information and outstanding actions so the people involved understand what is needed to progress.
02
Clear next steps
Clarify where a referral has reached, which information is outstanding and who needs to act next.
03
Communication between partners
Coordinate updates between the referring organisation, the household and the provider through the agreed contact route.
Referral to placement
From referral to the next agreed stage.
Each household’s route depends on its circumstances, the available property opportunities and the decisions of the organisations involved.
01
Referral
Confirm the referral route and understand the household’s circumstances, housing requirements and information needed.
02
Preparation
Help coordinate the applicant information and supporting documents required for a nomination or application.
03
Property & nomination
Explore potential property opportunities and coordinate nominations with the relevant housing provider.
04
Placement
Where an offer is accepted, coordinate agreed actions around the move and communicate the outcome to the relevant parties.
What we coordinate
The coordination behind each housing opportunity.
We bring together referral information, applicant preparation and communication with housing providers. The work needed depends on the household and the agreed referral arrangement.
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Referral information and household requirements
Applicant information and supporting documents
Property opportunities and nomination requirements
Communication between councils, providers and other stakeholders
Progress updates and outcome reporting where agreed
Clear responsibilities
Working alongside your team.
LizB&Che coordinates the referral process. Councils remain responsible for their housing decisions and providers retain responsibility for assessing nominations and making letting decisions.
Agree the referral route
Contact us to discuss the arrangement, information required and how applicant details should be shared before sending personal documents.
Confirm communication
Agree the points of contact and the progress updates or outcome reporting needed for the referral.
Consider each opportunity
A referral does not guarantee an offer of accommodation. Availability, household requirements and provider assessments affect how it progresses.
Start a referral conversation
Discuss a referral with our team.
Tell us your organisation, your role and a brief outline of what you would like to discuss. We can confirm the next step and the agreed referral route before you share applicant information.
Contact the team